Jeeves Consumer Services — Extended warranty they are not repairing the spares

Address:

Chennai , Porur

Hiii My registered mobile number in Jeeves is [protected] my claim I'd is CPFK[protected] .I bought a Oneplus TV through Flipkart and I chosen Extended warranty through Jeeves .when my TV got fault I raised a complaint through Jeeves on 16th June they sent one technician to visit for the tv complaint that time he told me.that speaker complaint so take it as a request to replace the speakers but nearly 1 month still no contact from Jeeves and no proper calls and If I try to call they refused to attend the call at all I don't no what to do here after better way is through consumer court is the right solution am I think so kindly take it as a complaint for further