Jeeves Consumer Services — Fraud, Brummagem Company

I purchased the mi TV and covered it with jeeves insurance. after 3 years my TV start showing spots in display at top right corner. as we dont have any small child and also the TV is on wall mounted stand at center so their is no chance to get damage, we also handle it with care due to the world thinnest TV ( display thickness is 4.9 mm ).
Also I already cleared that if it is damaged by our end then their should be some physical scratch or crack or any thing.. but I didnt even pull the border company packing.
the jeeves decleared that this will not be covered in the insurance due to physical damage.
worst service ever by JEEVES.*********
please take action against them and help me.