Jeeves Consumer Services — fridge preventive maintenance service

VISWANADHA SARMA M V

from Yarada, Andhra Pradesh

Address:

Flat No.203, RK Fortune-2, RK Township, Near JNTU , VIZIANAGARAM-535003, Vizianagaram, Andhra Pradesh

Refer pm_service of my ticket id 9k29-34339vzscrr-1135207. Maintenance engineer has attended on 02 dec 2019 but did not do service to fridge. He has taken a photograph of fridge from our house and went away. The engineer has said to our ladies that everything is alright and there is no complaint hence nothing is required. They do not know the job of preventive maintenance service as per terms and conditions of insurance. Hence it is requested to explain first to service engineers what services to be provided to customer on preventive maintenance service then send us. How can we will explain them about the job of service engineers.

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Comments

Mohit0155

from New Delhi, Delhi

My mobile not picked i try 2 month but not answering me

Dr Gaurav wadhwa

from Delhi, Delhi

Initially when I purchased the product, the theft was covered in the policy. Fee months ago, they changed the policy. They can't change the already purchased policy to which they agreed.
Thanks