Jeeves Consumer Services — Haven't received refund from Jeeves

Website:

Jeeves.co.in

Bought a TV from flipkart with extended warranty from their authorized “Flipkart Protect which is off handed to a third party called Jeeves.”.
It has been 2.5 months since the TV stopped working and Jeeves has denied us service and provided false information.
We have been wasting 1 hour every day on a call with jeeves or flipkart who are playing ping pong with us and denying service.
We found that this is an elaborate game that Jeeves and Flipkart are playing and has been reported by 2500 customers on mouthshut.com as well as the reviews on flipkart products. mention: Do not buy extended warranty from jeeves.