[Resolved]  Jeeves Consumer Services — honor 10 lite mobile

Address:Rajkot, Gujarat, 360002

Jeeves mobile services
Claim date - 2nd oct
Claim id-iw[protected]
Plan id-jppoffk1519350

I had sent my mobile honor 10 lite on 7th oct 2019 which is still not repaired and not dispatched as well.
I was frequently contacting in jeeves for since the mobile reached there for repairing. But every time i was told by your team that your mobile is repaired and will received to you within 48/72 hours.

Now just before some day i received a call from jeeves side that the mobile is to be repair and we have called you for confirmation for the payment of 500 rs as the mobile is accidental damage as per service team.

I was very surprised as my phone was repaired and my self is being convinced by jeeves team that the phone is accidental damage and i have to give permission for same after above 10 working days.

Now today is 5th nov and after month the mobile is not repaired. Each and every time jeeves concerned team tell us to wait 48 ours and you will received mobile in repaired condition.
One month has been passed and my mobile is still there at jeeves circumstances.

Request you pl do needful for it.
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Mar 12, 2020
Complaint marked as Resolved 
they refund 80 % as per their poicy
Jeeves Consumer Services customer support has been notified about the posted complaint.
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