Jeeves Consumer Services — honor 9 n screen damage

Address:

Mumbai City, Maharashtra

I had sent my mobile honor 9 n on 9 th oct 2019 which is still not repaired and not dispatched yet.
Claim id - cmp[protected]
Plan id - jpp0ffk1292872
I was frequently contacting in jeeves customer support from last 20 days daily, but every time they told me that your mobile is repaired and will received call or mail within 48 to 72 hours from backend process.
Till date i didn't receive any call or mail.
.