Jeeves Consumer Services — I didn't receive my phone yet

Address:G3, Srinivasa Nagar, Visakhapatnam, Andhra Pradesh, 530028

My phone was picked on 4th aug 2019 but until now i didn't receive any update from that team.. I don't know why it's happening with me.. It's around 30 days, still they are saying that your device will be repaired.. I have called them nearly 30 times but every single time i'm listening only one thing from them that "you'll get a call from our back end team with in 48 hours".. I don't know what to do and whom to contact.. Please help me.. I just want my device... I'm completely frustrated and vexed of them.. Please i need a solution for this.
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Jeeves Consumer Services customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2019
Jeeves Consumer Services Customer Care's response
Dear Customer,

Thanks for writing in to Jeeves.

This is  Venkatesh M from Jeeves Support. I will be assisting you in handling your issue for resolution.
We have gone through your mail regarding the issue

Kindly Share us your registered mobile number / Jeeves case id / Order id.

Thanks & Regards,

Venkatesh M 
Verified Support
Oct 01, 2019
Jeeves Consumer Services Customer Care's response
Dear Customer,

Thanks for writing in to Jeeves.

This is Venkatesh M from Jeeves Support. I will be assisting you in handling your issue for resolution.
We have gone through your mail regarding the issue

Kindly Share us your registered mobile number / Jeeves case id / Order id.

Thanks & Regards,

Venkatesh M
Oct 01, 2019
Updated by vamsi tarun
my registered mobile number is [protected] and I'm expecting a call back like now now
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