Jeeves Consumer Services — Incomplete installation of Crompton 3 litre geyser

Address:

Kolkata, West Bengal

I attached a flipkart assigned technician Sunil Sarkar photo, bill copy given by him, image of the damage pipe he connected with my geyser, original price of the pipe usually sell in Flipkart, and the message that Flipkart and Jeeves together sent me today that again they assigned that Sunil Sarkar for installation.
Yesterday one of Jeeves technician told me that person Sunil Sarkar left the job because he cheated other customer then how come they assigned him again.
I am very disappointed with Flipkart unprofessional behavior. I ordered a Crompton 3 litre geyser from your Flipcart on 4th November, 2021. Flipcart assigned a technician on 14th of November, 2021, SUNIL SARKAR, who cheated me with geyser pipe price. He took 500 rs of geyser pipe price that you usually sell in 239-240 rs online. But when SUNIL SARKAR visited for installation he found out there is some problem with my geyser, so he asked me to replace it.

After the replacement completed I received the new product 23.11.2021 and a new technician assigned by Flipcart. Sayed Abubakar the technician who wasn't able to install my geyser because of the geyser pipe Installed by SUNIL SARKAR.

Sayed Abubakar the second technician, told me that I have to change the pipe, that means I have to buy a new pair of pipe. Is it possible? I already paid extreme high price for it. Those pipes are cheap and got totally twisted after Abubakar tried to install it. I called SUNIL SARKAR several time, told hin that there is no water flow because of the pipe but he said geyser is producing that much water. I called him several times asking him for reinstallalation, he said he is out of town,
I messaged him in What's app he ignored those messages.

Now my problem is my Geyser is like a showpiece in my bathroom, because there is no water coming out from the geyser due to those pipes and the installation is still incomplete.

Let's talk about Flipcart customer service, no one, almost no one is helping me, no mail I have ever received for those complains. Everyday I called in Flipcart they told me wait for 24 to 48 hours. This 24 to 48 hour is turning into week then month.
One of your customer care executive gave me JEEVES helpline number, asked me to call them because they are the technician provider but JEEVES said they can't helpme, Because Flipcart assigned the technician. Some of them gave me invalid mail ID ([protected]@replyflipkart.com). I have every proof of those conversations with customer care executives.

Is there anything you can do to install my geyser? Flipkart or Jeeves or Sunil Sarkar someone has to give me back the 500 rs of those pipes so another technician can install my geyser with new pipes. I am attaching the photo of the pipes and the bill image made by SUNIL SARKAR.

PLEASE take care of my problem I am extremely tired of calling in Flipcart.

One who suffered