| Website: | jeeves.co.in Services for home appliances & Mobiles | |
I had some automatic switch off issues in my tv so i called Jeeves one technician came and without even opening tv he said it's motherboard issue ( software issue) so he placed order for it .then by 13 th day he came with spare and changed the mother board ...i was like wow good service ..then real face started on next day ..yea motherboard got burnt. so i made fresh compliant on 23 Jan 22. stating that poor quality of board ( spare) customer service arranged technician visit but no one came from 26 Jan to 3 Feb 22 i made call to customer service that no technician visited home...and i got same reply from all of them that we are sorry for u we will take action against fake technician visit and we will arrange alternative technician visit in next two days ..how could that even possible..all agent were replying the same...but issues did resolved no one visited...after 20 days i am getting a call that u will get refund of ₹4160 for ur tv worth ₹10700 as they couldn't get spares ..but according to condition they have to provide 70% of tv amount .they said that ur eligible amount is some ₹7100 but we detecting the Some ₹3600 for the service which u got for earlier service ( motherboard) ..why should I take responsibility for the fake cheap mother board which u provided & which got burnt in just 2 days of installation. ..pls do provide full 70% as refund without any deductions...
To review of Jeeves service ..i have metaphor for it... It's like i visited doctor that I had some pain in my heart doctor said we have to transplant heart ...after transplantation donor heart got rejected by my body and he asked to wait for long days untill u get new donor after some days no donor available ...u better die we will provide ur insurance amount to ur family after deducting the surgery cost and hospitalization
Pls do understand my agony and provide 70% refund Was this information helpful? | 
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