Jeeves Consumer Services — jeeves consumer services regarding the replacement / refund of the mobile in 2gud.com | |||
Last time i raise the refund but refund was rejected due to fake visit (No technician visit). By the jeevas now jeevas customer care very unresponsible he didn't know what is the actual going. Mr saya kumar fake visit to customer and technician mobile no off. So take it seriously i want my refund at any cost if not than this concern will forwarded to upper level. All the evedancy are available Mr satya kumar [protected] Customer care providing the off mobile no. If i didn't got the resolution then the concern will forwarded to next step then you are whole responsible for this. I want to ask something from team. When the technician visit the address what is the timing? Note i didn't got any technician rescheduled massage than how he visit the address today and where give the appropriate place? 03/08/2020 massage Ticket registered: dear customer, tech_visit request of your mobile_refurbished has been registered with jeeves, ticket id 0h4-368712gud-2751506. We will schedule an appointment for you as soon as possible. We will communicate the engineer details in our next communication. 04/08/2020 massage Service completed: dear customer, jeeves has completed the tech visit of your mobile_refurbished for your ticket id 0h3-368712gud-2736305. We thank you for giving us the opportunity to serve you. Kindly contact 2gud https://www.2gud.com/helpcentre for any queries This is fraud company doing with the customer today is my last day of refund / replacement the product in 2gud.com and the company this type of working doing and jeevas customer care didn't now anything Was this information helpful? | |||
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Jeeves Consumer Services customer support has been notified about the posted complaint. Aug 05, 2020 Updated by Abhijay Jay Product purchased from 2gud.com and Jeevas told me to contact with 2gud customer care but whole and sole responsibile of Jeevas fake technician visit  | |||
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Today Mr Mantu Kumar Visited the site and he found that the battery is draining during the camera test the battery is draining 14% in 20 mints and he also told me if the 20 % battery drain in 20 mints than you got the resolution I want to ask from Jeevas team the 14 % battery is draining in 20 mints it means battery capacity is good . No one told about battery capacity is good .And during heating issue if the mobile heats up to 50 per than it will the issue. Bad experience from Jeevas.
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