[Resolved] Jeeves Consumer Services — Jeeves extended warranty deficiency in Service | |
Took an extended warranty paying 2500 approx rupees from Jeeves, but while the product(Kodak 50inch TV) is in extended warranty and is repair, Jeeves has not repair the product since August 2020 and has not provided refund/replacement even after 30days of their SLA agreement, complaint raised on Aug 2020 and still following up in multiple emails and customer care phone but not helpful. Not sure how Jeeves can exploit customer's hard earned money and time and effort like this when the extended warranty itself is for peace of mind and saving time, effort and cost. (my Case ID: FREK-CSEKM5-504C6B-IOHX94-N1DK7OO with jeeves) Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Jeeves Consumer Services customer support has been notified about the posted complaint. Verified Support Dec 28, 2020 Jeeves Consumer Services Customer Care's response Dear Customer, Thanks for writing to Jeeves. This is Priya G from jeeves support. I will be assisting you in handling your issue for resolution. We have gone through your mail and we regret the inconvenience caused regarding service of your product under extended warranty. Kindly allow us some time to get back. Thanks, Priya G Jeeves | |
 1 Comment | |
Comments
Since the issue is going on from August 2020 and Jeeves is still not able to resolve yet, is there any tentative timeline for appropriate resolution with out any further delay
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