Jeeves Consumer Services — Jeeves not responding to TV repair under extended warranty

Address:

Jeeves Consumer Services, Gala no 28 & 29, Sahar Cargo Estate JB Nagar, Andheri (East) Mumbai-400099

I raised the repair complaint of my VU TV on 23rd Sept 2022.
Jeeves Engineer visited and inspected the TV n 24th Sept 2022.
He said the TV will get picked up for repair within 3-4 days, It's been 2 weeks now.
but nobody has come and picked it up for repair. I raised the same issue last week but no response from their side.
it's not like, I am living in any village or any outside area, if they are not responding to Mumbai-based customers, then I can't imagine what happens with those customers who are living in the village or any outside place.
as a Valuable customer of Flipkart, this is so disappointing.

service complaint No: CLCPQ[protected].
the product comes under an extended warranty of 2 years