Jeeves Consumer Services — MI led Tv blank display

An issue I am experiencing with the Mi TV that I purchased from Flipkart on 16/01/2021 with order Id OD[protected].Unfortunately, I have encountered a persistent problem with the TV's display, which remains blank. This issue has been persistent since November 2023. This issue I informed to mi service centre on Nov 2023, from there it got delayed and they assured that we can claim the warranty anytime because we registered a complaint before the warranty period expires.and last moment they told us to contact Jeeves, anyway we contacted them on Jan 17, 2024. From their side they delayed the service and now they are saying we can't claim the warranty because the warranty expired. Warranty expires date was on 22nd Jan 2024.