Jeeves Consumer Services — MI tv 43 inch

Hi,
this is Sridhar from Telangana
I faced a problem with Jeeves customer service
My TV got a problem of a Panel
I raised a complaint 0n 1st of September 2021
later 3rd of September MI Technician has visited and confirmed, it has to change panel and estimated Quote sent to Jeeves .
he(MI Technician) got a message on 13th of September, since the estimation amount is high, we are going to refund to the customer(me)
later I followed up everyday since 13th September 2021 .
they are saying every time wait for 2 business days, Our advisor will reach out to you to provide information on the refund.
But No resolution yet
Please help me, they are taking lot of time
Thanks and Regards
Sridhar