Jeeves Consumer Services — MI tv extended warranty | |||
I launched complaint on May 16 2021 regarding my MI Tv 4C pro display issue but jeeves customer care executive told me that my tv price not updated in jeeves system and he told me that send an email to jeeves mailid for updating price and also told me that jeeves will take complaint automatically after updating price.So I send an email for updating price and mension my TV complaint and request technical support, I got a reply that price updated and due to some internal application issues on there server they need 2 business days to register claim But no reply from jeeves part I again contact jeeves customer care executive 15/06/2021 and there executive told me that jeeves are not register my complaint till that day So again I register a complaint in 15 june and one technician visit my home in 16 june and he told me that my tv display was complaint after receiving new display they replace it, I trusted his words and wait 10 days but no reply from there part so again I called jeeves customer care 28 june and 30 th june then they told me that parts not available so they arranged a pickup for repair after two days 2 July one of jeevesr technician visit my home and he pick my tv. But till this days no information about my tv .Today I again contact jeeves customer care they are asking me 8 more days. I purchased jeevesr 24 month replacement policy at the time I buying jeevesr policy jeeves are offering service with in ten calendar days otherwise refund.jeeves violating all the thing they are offered.Due to there bad customer service I lost two months. I am not ready for waiting 8 more days I want my tv value as refund.jeeves are cheating customers and giving fake offers.I think this is fraud company kindly take necessary action I think this is a fraud company Was this information helpful? | |||
Jeeves Consumer Services customer support has been notified about the posted complaint. | |||
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#L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout, Bangalore, Karnataka, India - 560102
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