Jeeves Consumer Services — Micromax tv service request- reg order id: od[protected]

rambabumj

Jul 10, 2021

Address:

BANGALORE

We have extended warranty in jeeves. My tv not working form 10/05/2021. I raised a complaint in Jeeves on 11/05/2021. Service engineer came and informed back light issue. after that i followed more than 40 days and last month service engineer came and took my tv for service. But till date this issue not resolved. Morethan 60 mails sent to extended warranty and morethan 25 times contacted customer care service. but issue not resolved. Very very worst and pathetic service form jeeves. I never expected this much worst service.
Invoice Number # EAAAAB[protected]
Order ID: OD[protected]
If your team not cabable to do the service please do the unit replacement.

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Jeeves Consumer Services customer support has been notified about the posted complaint.

Jul 10, 2021

Updated by rambabumj claim id CLJP[protected]

Jul 12, 2021

Updated by rambabumj Morethan 65 days over. still your service team not resolving my issue..?????????????????
Again your team asking time to resolve the issue.
Please provide alternate tv till your service team resolving this issue.
Very very very worst and pathetic customer service. I never seen these kind of worst service team.

Jul 16, 2021

Updated by rambabumj Very very very worst and pathetic customer care. They dont care about anything. They just telling the reason. I never seen these kind worst service. Morethan 70 days over still my issue not resolved.
If your team capable to do the service means do the unit replacement.

Jul 16, 2021

Updated by rambabumj Very very very worst and pathetic customer care. They dont care about anything. They just telling the reason. I never seen these kind worst service. Morethan 70 days over still my issue not resolved.
If your team not capable to do the service means do the unit replacement.