Jeeves Consumer Services — mobile touch is not working

deepakpk595

Address:	Jeeves Consumer Services Private Limited Buildings Alyssa, Begonia & Clover,Embassy Tech Village,Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru-560103, Karnataka, India
Website:	www.jeeves.co.in

I have taken a jeeves complete mobile protection plan (For 1 year) during purchase of mobile from flipkart. Complete mobile protection claim iw[protected]
After 6 months my mobile touch stopped working. Than i have raised a complaint to jeeves (On 12 aug'2020) but i have waited for 8 days & pick-up was not done.
I have again called to customer care and they have raised the complaint again (On 20th aug'2020) and pick-up was done on same day & delivered to service center on next day.
After one i got mail from service center that there is a liquid damage in phone & i have to pay for repair. Since that day i have been chasing to customer care team every time they asking wait for 2 days. Every 2 days span i am calling but they are not giving any status of my mobile.

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Jeeves Consumer Services customer support has been notified about the posted complaint.

Sep 08, 2020

Updated by deepakpk595 Now Jeeves Team contacted me & they have asked me to pay 500 rupees.

Sep 11, 2020

Updated by deepakpk595 I am Still chasing for my phone but no any update available with customer care executive. Every time when i am calling to customer care they are asking wait for 2 days. today 22 days completed but i didn't get my phone.

One of the worst service i have ever seen, in policy they have mention 10-15 days to complete all the process, But here after 22 days no status available.

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Comments

deepakpk595

I am Still chasing for my phone but no any update available with customer care executive. Every time when i am calling to customer care they are asking wait for 2 days. today 22 days completed but i didn't get my phone.

One of the worst service i have ever seen, in policy they have mention 10-15 days to complete all the process, But here after 22 days no status available.