Jeeves Consumer Services — More than 30 days since the tv has been picked up for service, still no update

I have purchased extended warranty for Nokia 43 inches tv bought on Flipkart in April 2021. The tv has already been repaired twice in December 2021 and July 2022. It again got same issue on 2nd September 2022 and the tv was picked up on 4th September 2022. it's been more than 30 days and Jeeves is not giving me the tv nor the refund.