Jeeves Consumer Services — moto e4 plus mobile/ within warranty and no response for my call or mail

Sandeep BALRAJ

from Mysore, Karnataka

Address:

no.21 2nd cross street oil mill road, lingarapuram, 560084

Hi team,

I have purchased the moto e4plus mobile i have issue on the phone so i raised a issue to jeeves service first time they took and returned phone after several call and follow up but issues are not fixed so again i have raised but still no response from they. I am following up from july till dec 2019 via phone and call but they give excuses without any action. I have all the mail communication.

Because of this i am facing so my depression.

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Jeeves Consumer Services customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2019

Jeeves Consumer Services Customer Care's response Dear Customer,

Thanks for writing in to Jeeves.

This is Venkatesh M from Jeeves Support. I will be assisting you in handling your issue for resolution.

We have gone through your mail regarding the issue

Kindly Share us your registered mobile number / Jeeves case id / Order id.

Thanks & Regards,

Venkatesh M

Jan 08, 2020

Updated by Sandeep BALRAJ Hello Venkatesh,

No response from your team, I want to know why this is happening and help me out to resolve this issue.

Regards,
Sandeep B