Jeeves Consumer Services — Motorola TV refund

On June 7th they have taken TV regarding repairing issue getting some lines. They spent 40 days and said finally not repairable we will process the refund. They said that You will get a message to submit ur bank details before 3 days no message till. Even we haven't consult anyone for this issue as u said not possible so we accepted. But delay from ur side u ppl will take 40 days to say not possible as u started just 2days before that. Then what about 38days. Now still u r delaying just for small message. How much time u will take for refund