[Resolved]  Jeeves Consumer Services — Motorola TV/Not repaired from past 30 days not processing refund also.

From past 38 days My TV is not working and I am not receiving the spare part to fix the tv. They are not giving me the status of the issue also. Every time I call I got different information.
One time they said refund on progress.
Next time they said the team contacted me for refund is not having any authority to say that.
Third time they said waiting for refund and now they are saying spare is on the way.

I am frustrated completely. Every time I receive the same email.
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Aug 6, 2021
Complaint marked as Resolved 
Jeeves Consumer Services customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2021
Jeeves Consumer Services Customer Care's response
Dear Customer,

Thanks for writing to Jeeves.

This is Indhu N from jeeves support. I will be assisting you in handling your issue for resolution.
We have gone through your mail regarding the service.

Kindly share with us your ew registered mobile number / plan id / product invoice and extended warranty invoice in jpg or png image format with under 2 mb.

Thanks,
Indhu N
Jeeves
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