Jeeves Consumer Services — my phone asus zenfone max pro m1

Address:

Nithari sector-31 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

People of this company are so unprofessional that they are not providing information correctly.
I registered complain on 08th june 2019,
Paid 500 on 08th june 2019
Sent mobile for repair on 11 june 2019.
Mobile not yet received till now "26 june 2019".
As per their policy they should deliver the device within 10 business days. Whenever i cal to know the update they just say "we've intimated our backend team. Our backend team will call you within 48hours". Till now i have made 30-40 calls and mail but not get any response
Policy id - jppoffk811715