Jeeves Consumer Services — No response from jeeves - One plus television service

My one plus Television display got blank which is under extended warranty of Jeeves. I raised a complaint on 01.09.2023 regarding this and a technician came, checked and informed that the panel is having problem. Pick up team will come further process and left. Since then there is no update from jeeves. Whenever we called they are simply saying technician will come today but no response. No way we can contact higher officials of jeeves. So sad and pathetic position. As of now no update from jeeves and it has been 11 days already.