Ref:-order no.OD[protected] dated 16.10.2020
Complaint :- No technician sent even after 20 days from complaint date
I Vanita nair has purchased washing machine on 16.10.2020 invoice no.FAE0P[protected] from flipkart along with complete appliance protection from jeeves consumer... order no.OD[protected] dated 16.10.2020 (copy attached).
In this regard i have made a complaint with issue in drier of washing machine on 10.03.2022 with complaint ID NO. CLCPO[protected] and case ID NO. FLRW - CXA49P - YX81QQ- CQJFZX- 6T8SKG7.
It has been 20 days and i have been continuously following up at customer service of jeeves consumer but till date no technician has been arranged to provide necessary service.
Every time there is same empty assurances that we have execlated your complaint and to please wait for 2 days.
These calls and empty assurance is going on from past 20 days.
Also email was sent on 25.03.2022 at [protected]@jeeves.co.in and received assurance that my complaint will be resolved in 2 working days. (complaint no.EW-487803).
When same was not resolved, again i wrote to them on 30.03.2022 and again i received the same assurance that my complaint will be resolved in 2 days (complaint no.EW-490046)
It is regrettable that so bad services are provided without any internal check.
This company should be banned forever for cheating and mentally torturing customers in such ways.
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