| Address: | Hyderabad | | Website: | www.jeeves.co.in |
I have raised a request on 14th may technician was assigned for a technician against complete protection warranty for the dust patch formed on the screen . Technician visited and confirmed it as dust patch and after tv was picked up by jeeves person and returned my tv on 21st may 2023 but unfortunately dust patch was cleared and new marks were formed on the screen along with ants inside the screen.I questioned jeeves person and confirmed due to the new persons at work these new pacthes were formed .Along with these my tv back panel got scratches in the Transporation (they are carrying the TV without any protection while they are picking up my I told them take the TV in the box but they ignored) I spoke with their manager they he promised me we will replace the back panel and clear all the marks on the screen and return my TV within 2 days.But later they called me and said led screen was damaged which was not there before and informed me they raised a request for new led screen and after sometime they said if they don't get approval then they will give refund based on the terms and conditions that means they will deduct the percantage amount on basis o[censored]sage and they will give refund which will take lots of time. I said TV got damaged at your end thats not my problem, when jeeves guys took my TV there is only small dust patch and these guys damaged my TV.
My sincere request is to get my TV in working condition and I don't want any refund .
Date of purchase :[protected]
Jeeves complete protection warranty starts from[protected] to[protected]
Registered mobile no: [protected]
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