Jeeves Consumer Services — Nokia led tv panel issue

Venkat123a

from Bengaluru, Karnataka

Aug 16, 2022

Address:

NCN diamond apartment, Amruthahalli, Bangalore

My nokia led tv which was under warranty has panel issue and when contacted Jeeves has said they have registered a compliment and will be resolved in 24 hours..i was following up with them every day from almost 20 days and every day they say the same thing like we are sorry and it will be resolved in 24 hours, but no response after that. Even the technician who was assigned was also not responding to calls...

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Aug 18, 2022

Updated by Venkat123a I was trying to call the customer care and now they are just disconnecting my call even without responding... Called more than 5 times today.. the first person said my request got cancelled and disconnected and after that no response..

Aug 19, 2022

Updated by Venkat123a I have called the customer care again today and again same response, the technician will visit in 24 hours... Will this continue for ever without resolution... I have raised the issue with consumer forum and was seaking their advice to register the complainant.. hoping atleast they will be able to help...