Jeeves Consumer Services — Not giving any refund or repairing my TV | |||||
I have purchased Motorola 164cm (65 inch) Ultra HD (4K) LED Smart Android TV with 3 Years of complete TV protection on 02 Oct 2019 from Flipkart with order no. OD[protected], and my TV got damaged on 15 June 2021 and I registered my complaint on 16 June 2021 with Claim ID CLCPB[protected] and the technician visited after 2 days and informed the company that TV motherboard has some issue and is repairable but the company decided to provide me a refund and since then I was told that I will get a refund mail from the company. I had followed up with the customer care many times and also mailed them many times and every time they say that I will get a refund mail within 2 working days and It has been a month & a half and still I haven't received any mail. I'm frustrated with the pathetic service provided and not able to watch TV for last one & half month. Kindly help me resolve my issue. Regards B Shiva Krishna [protected], [protected] Was this information helpful? | |||||
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Jeeves Consumer Services customer support has been notified about the posted complaint. | |||||
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#L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout, Bangalore, Karnataka, India - 560102
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