Jeeves Consumer Services — Paid amount for TV complete protection plan but no details received

Hi,

I bought 42 inches Kodak TV from Flipkart and your technician came for installation on 14.05.2023. He told to buy 3 years complete protection plan for the TV. I paid the amount on 14.05 but no details recieved so far from Jeeves. When and where do I get the details? If I want to claim for sny damage or something to my TV then how to claim without details?
I have only payment details as attached