[Resolved]  Jeeves Consumer Services — Promised service not being done for over 2 weeks after collecting money for extended warranty

I have been following up with the Jeeves team for for last 14 days to attend to an issue in my AC which is under extended warranty.
The issue in first case has occurred due to faulty installation of the product. Additionally, the team doesn't give any response but a "Sorry for the inconvenience caused" statement whenever the customer support persons speak. Every time its a new person while following up.

The just 15% satisfaction on consumer complaints site for Jeeves page itself shows how Unprofessional and enthically they do service. Pathetic customer support and service.
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Aug 9, 2021
Complaint marked as Resolved 
Jeeves Consumer Services customer support has been notified about the posted complaint.
Verified Support
Dec 25, 2020
Jeeves Consumer Services Customer Care's response
Dear Customer,

Thanks for writing to Jeeves.

This is Arun Prasath S from Jeeves Support. I will be assisting you in handling your issue for resolution.

We have gone through your mail regarding the service.

Kindly share us your registered mobile number / Jeeves case id / Order id.

Thanks, Arun Prasath SJeeves  
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