Jeeves Consumer Services — Refund amount not received under claim ID:CLCPS[protected]

Address:

Jeeves Consumer Services Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village Bangalore 560103

My father had purchased a Thomson TV from Flipkart and opted for 2 Year extended complete protection from Jeeves under plan number: CPFK[protected].
The TV stopped working and when I called Flipkart, they straight away asked to contact Jeeves as they won`t be able to help.
Upon contacting Jeeves, they tried to repair the TV 2 times but could not. Then they took the TV with them on 18/05/2022 and few days later they said, the TV is beyond repair and they will refund an amount of INR 4407.20 which I agreed to. I also shared my bank details on June 7th 2022 but till days they have not processed any refund. Despite calling them and emailing them many times they keep on saying that we have not received any of your email and your phone number is not reachable and we are unable to contact you. I have shared my alternate number but still no response. Due to this whole exercise my father is fed up with Flipkart and Jeeves and being a senior citizen, he is harassed a lot.
On behalf of my father, I am raising this complaint to get our refund money.