Jeeves Consumer Services — refund has not been processed after 1.5 months of pickup.

Address:

Jeeves Consumer Services Private Limited Buildings Alyssa, Begonia & Clover,Embassy Tech Village,Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru-560103, Karnataka, India

I have bought an extended warranty for my iffalcon k2a 138.71cm (55 inch) ultra hd (4k) led smart tv and the tv got some issue with the panel and jeeves told that they will refund me the amount.

Product invoice purchased value : inr 35, 635.00 (As per invoice shared)
Applied 20 % depreciation value : inr 7, 127.00
Post depreciation final value : inr 28, 058.00

And my tv was picked on 22/08/2020 but i have not the refund till date.
Case id : 0f1ewchsc[protected] : jweboi2ab3986 : k santosh kumar : refund