[Resolved]  Jeeves Consumer Services — Refund not received due to wrong Email ID

Address:

KOLLAM

My name is Ajith TS and I ordered a Thomson TV from flipkart with extended warranty. Order ID is OD[protected]. Now the above product is not working and I made a complaint. After my complaint the technician visited my home and took my TV for repair. Unfortunately, days before I got a call from my registered mobile number and told me that they cannot repair my tv and my Refund is accepted. Also told me to send the bank details. But no email is received from their side. So Called the customer care for more clarification and I finally realized that a wrong email address was mentioned in their database. I emailed several times for changing but they refuse to change it. Also I had the registered mobile number but they never ask any question through it.