Jeeves Consumer Services — Regarding my TV 55 inch 4k smart

Address:

C/103, Gokul arcade co-op hsg society Opp Muljibhai Mehta school lane, Gokul township Bolinj Virar West 400014

My TV got display issue .So I had registered complaint against my product Blaupaunk 55inch 4k smart tv . So the person came and take my TV on 9th nov 2022. He had not given any receipt or in written that we are taking TV. He told that you will get status from Jeeves. But now when I calling the Jeeves they told that it will take 21 days . And today also I had phone to Jeeves they told that the person will contact you and when I had called to person who has taken my TV he told that contact to jeeves. Now I am afraid that my TV has not been stolen. Please help.