Jeeves Consumer Services — replacement of a faulty handset

Arkarup Patra

from Gobardanga, West Bengal

Address:

Vill- Haldi, P.O. - Hatsultanpur, Dist-Paschim Medinipur, P.S. - Kharagpur (Local), PIN - 721149, Munger, Bihar, 721149

I purchased a redmi note 7 pro handset from flipkart and seller was jeeves consumer services and i have faced worsed service and inconvenience by them ever in my life! The set was faulty in many aspects and i did a replacement request and i had to go through serveral steps instructed by flipkatt, after that jeeves company sent some 'technician' and then reported that my issue was resolved which was actually not happened! This company is completely non-cooperating and misguiding, they are trying to not replace my product by making false resolve report! I want my demand fulfilled and also want to take legal step against this cheating company!

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Jeeves Consumer Services customer support has been notified about the posted complaint.

Oct 21, 2019

Updated by Arkarup Patra I purchased a Redmi Note 7 pro handset on 16th October 2019 from flipkart and the seller was Jeeves Consumer Services and I have faced worst service and inconvenience by them ever in my life! The set was faulty in many aspects and I did a replacement request and I had to go through serveral steps instructed by flipkart, after which Jeeves Consumer Services sent some 'Technician' and then falsely reported that my issue was resolved which actually did not happen! This company is completely non-cooperating and misguiding, they are trying to not replace my product by making false resolve report! I want my demand fulfilled and also want to take legal steps against this cheating company!

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Comments

Neha Makwana Chavda

from Mumbai, Maharashtra

We have received TV ordered from flipcart on 10 Oct but still installation is pending it is more than 6 days still engineer is not aligned we have called for more than 10 minutes but there is no positive response they ever time reschedule the installation unhappy with the support