Jeeves Consumer Services — Television Panel Issue | |||
Hello, Team! I had filed a complaint about the TV Panel Issue, and the TV was still under warranty. 1. Filed a complaint on August 16, 2021. 2. Engineer visited on the 18th of August 2021 and validated the Panel issue. After numerous follow-ups, 3. TV has been picked up on August 26th, 2021. After numerous follow-ups, 4. On the 14th of August 2021, I got a mail. " We would like to inform you that the NER(Non-economical repair) is submitted by the service team and it is under process. Kindly provide us 2 business days, we are working on the issue and will get back to you as soon as possible" Every time, I get the same template (exactly received 17 times) I called Jeeves over 24 times. Not receiving a proper response. Could you please assist me in this matter? Was this information helpful? | |||
|
Jeeves Consumer Services customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Finally I got my refund after 45 days.
Reply
I got the refund after 45 days.thanks
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
12%
Complaints
1605
Pending
0
Resolved
191
#L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout, Bangalore, Karnataka, India - 560102