Jeeves Consumer Services — TV not repaired in Warranty Period

Not repaired my TV completely as it is still not working.

Extended Warranty - JPPOFFK277771

First Claim ID - CLJP[protected] - Opened on 31 March, CLOSED WITHOUT any Information from their end on 12th April.

Second Claim ID - CLJP[protected] - Opened on 12th April, CLOSED WITHOUT repairing from your end on 14th June(today at 11:25 AM) and your guys came and dropped the TV at home without showing us the condition of the TV.

Customer care is now refusing to log a case or reopen it
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Jeeves Consumer Services customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2021
Jeeves Consumer Services Customer Care's response
The service was already done to the customer and service claim completed successfully
Jun 21, 2021
Updated by abhishek_ctps
No service was done and TV was not repaired at all. They kept the TV for 3 months and did not do any repair at all. The TV is still faulty and not working.

Can Jeeves show the proof of TV working and was repaired.
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No service was done and TV was not repaired at all. They kept the TV for 3 months and did not do any repair at all. The TV is still faulty and not working.

Can Jeeves show the proof of TV working and was repaired.

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