Jeeves Consumer Services — Unfair trade practice by jeeves service engineer

Address: Village singada, PO- Barimunda, Bhubaneswar 751031, Khordha, Odisha

Marq 308 L refrigerator purchased on 17.10.2020, it has the warranty of 10 years in compressor but the overall warranty is expired.refrigeratotr is out of order since 07.7.2022. On complaint to flipkart and marq jeeves people attended on 09.7.2022 it was told that the PCB of refrigerator is not functioning . On 11.07.2022 got a call from jeeves to conform the rate as Rs 1200/-- for PCB. on 09.07.22 the service engineer has asked for Rs 650/- as service charges without any bill which was denied by us. on 15.07.2022 the engineer came with PCB and fix it after he asks for Rs 3500/- on contact from marq consumer support it was told the cost is Rs1800/+ service charges . The office of Jeeves on phone has stated that cost is Rs2400/-+450 as service charges but all are without bill. When i demand the bill /invoice he took away the PCB and left . on 16.07.2022 I contacted jeeves men who has enquired the details and lastly sent a forwarded message is costs 3185/ but without any gstin no. . My complain ID-2G7-44590CUTSCH-6640467. but no action yet. UNfair trade and cheat by the jeeves people. Jeeves to see it and reply . my email [protected]@gmail.com.
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Jul 20, 2022
Updated by mrutyunjay nanda
no action from jeeves yet. refrigerator is out of order till 20.7.2022. it is intentional by jeeves bhubaneswar.
 
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