Jeeves Consumer Services — Vu tv motherboard replace

Website:jeeves.co.in

My TV stopped working under extended warranty. I called jeeves the technician came to home that day and he said he ordered a new motherboard will be replaced when he'll get that. Its 4 days I don't know any status of the shipment of motherboard. I want that to be replaced within 7 days as there SLA policy is 10 days. Also I want to track the shipment details of motherboard I mean every details its my right to know.
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    #L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout, Bangalore, Karnataka, India - 560102
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