[Resolved] Jeeves Consumer Services — VU TV - Pathetic service

s.ramki

Address:

No 10, 6, Karnan St, KG NTR Heritage, Samiyar Madam, Kodambakkam, Chennai, Tamil Nadu 600024

Display in my TV is not working since Oct 30. Have called customer care and below are the reference number numbers,

Claim ID: CLJP[protected] & CLJP[protected]

Technician came with spare parts 2 times and was not able to solve since the spare is wrong. I got a call from Customer care, enquiring if I would wish to have a refund or try another service. I opted for refund. Its more than 2 months now - I am yet to get refund of my amount.

Highly pathetic service from Jeeves - never ever go for any product that are covered under Jeeves - you will only get disappointment.

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Aug 13, 2021

Complaint marked as Resolved

Jeeves Consumer Services customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2020

Jeeves Consumer Services Customer Care's response Dear Customer,

Thanks for writing to Jeeves.

This is Priya G from jeeves support. I will be assisting you in handling your issue for resolution.

We have gone through your mail regarding the service.

Kindly share us your ew registered mobile number / plan id / product invoice and extended warranty invoice in jpg or png image format with under 2 mb.

Thanks,
Priya G
Jeeves