Jeeves Consumer Services — Warranty claim for a Smart TV purchased on Flipkart

Hi,

I purchased the following product from Flipkart -

LG 108cm (43 inch) Full HD LED Smart TV 2018 Edition 43LK5760PTA
Product Cost - Rs 40, 430

Along with One year Extended Warranty - Warranty Provider - Jeeves.
Extended Warranty Cost - Rs 3, 499

Order ID on Flipkart - Order ID: OD[protected].

I have been following up for the warranty claim with Jeeves since 10 July 2021 - (Around 4 months) but have not received any response from their end.

They keep delaying the request by saying that they have escalated the issue and will be resolved in 2 days, but no action has been taken since the last 4 months.
I have the mail train with me for your reference along with all relevant documents for the purchase of the product and the warranty claim

I am extremely disappointed with the lack of response, even after paying a huge amount for the Product and the Extended Warranty.

Please intervene and look into the issue.

Please let me know if any other details are required.

Regards,
Priyam