Jet Airways — about ticket wrong name

Jet airways senior manager. My concern is for recent incident that has happen ok 27th july 2017 at mumbai airport me and my friend we just go to buy ticket from jet airways ticket counter at the time of buying ticket my friend she told her have to buy ticket for me even i hold my i'd card in hand and the jet airways mam she my name and then she ask my last name. Then my friend she just give her credit card for payment. She pay want to pay with her credit card so for that she show her password because she was from thailand when she show passports at the time of that also she say have to buy for my friend. Then that mam say if you pay with international card it will charge more then that ok i go and take cash with my atm. After that i bring cash then again go to ticket counte at the 2nd time when i go to counter then i say mam have to buy ticket. Then she say ok yes you go to bring cash.. Then i say yes.. Then she say wit for 10 minute i book ticket.. At that time i was holding my aadhar card in my hand then she ask my name and last name. Then after that i pay cash.. After that i not look the ticket. Then i go to do security check in at airport they also not check that name written worng and they not ask my id proof. They give me entry.. That flight was in the morning 5:55 am from bhombay to bhopal. So i have only to take boarding pass after 12:00 am... And my friend she from thailand her flight was 1:00 am for thailand. She just leave for international check in at 11:30 am. Then after 12:00 am i go to check in then i say her to check in on my ticket the name was written of my friend by the mistake of jet airways booking counter. Then i alone go for check in they give me check with wrong name they even not ask me for id and the name was written on that was my friend name. So how they can give me check in and boarding pass if the name was worng on ticket. Why the security give me entry. It's all jet airways and airport fault. How they can give me check in and boarding pass even on ticket name was written wrong they not ask for id proof. It's all jet airways mistake. I want solution for that any how at any cost because it is all jet airways mistake. How jet airways can give me check in even i not show any id and my female friend written on that. And my friend she was not present there she go for gate of her flight from mumbai to thailand. So it's all jet airways mistake. First write the name wrong then big mistake give to boarding pass. Then i see boarding pass then i see my friend name. Then i not go ticket counter but the madam was not available who book my ticket. And the another mam and person were not accepting there fault. Then i go to boarding pass counter i ask them also about that there also one mam make mistake. So it's all about jet airways worker mistake. I have cancel that ticket but i only got 1500 inr back. I want my 3500 inr back because it is not my mistake. It is jet airways mistake. Please call me on this no [protected]. I want solution.
Was this information helpful?
No (0)
Yes (0)
Jet Airways customer support has been notified about the posted complaint.
Complaint comments 

Comments

I traveled on Jet business class from SFO to BOM. On the return flight home from BOM, my 3 checked bags didn't arrive. Found out from AF that Jet hasn't loaded the bags at all in BOM. Called Jet customer support and they had not clue where my bags are and offered a measly 350INR per KG as compensation. I have toothbrushes that are more expensive.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jet Airways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    2693
    Pending
    0
    Resolved
    582
    Jet Airways Address
    Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
    View all Jet Airways contact information