[Resolved]  Jet Airways — AC not working during flight S2 - 4324

Address:Mumbai City, Maharashtra

I was onboard the flight S2-4324 from Ahmedabad to Mumbai on 5-Oct-14, seat 35E, and it was one of the most horrible flying experience - something I had least expected from Jet. The flight had a technical issue right from the beginning. Even before the flight took-off the AC in the flight was not working, which I brought to the notice of the flight crew - who assured that it will be fine once the flight takes off. Even after take off, the AC continued to not work - and the flight cabin was oven hot. It was unbearable to sit through the entire flight - with breathing very difficult due to suffocation. The flight had to make a priority / emergency landing at Mumbai airport. Jet airways showed complete apathy towards its passengers, and put the life of its passengers at risk by not taking care of technical issues before take-off. Even after landing, the stair-case was not attached to the flight for over 15 minutes, and we were made to sit through inside the suffocating cabin - prolonging our agony. It was a very negligent and inhuman attitude on part of Jet airways - to make the passengers go through this ordeal. I demand a proper response from Jet airways on their negligent behavior and making me go thought this ordeal. This experience has left my belief in Jet airways totally shaken. [protected]
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Aug 14, 2020
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