Jet Airways — airline did not let us in the flight.

Website:

www.jetairways.com

Flt - 9w 963 k06 may0230 flying from delhi to kolkata

I really wish i was in a position to write a formal e-mail right now but the level of audacity and customer service shown by your respected crew members and the in-charge flight attendant was just phenomenal.
Let me brief you with the extremely convincing customer service we received. We were five passengers flying via delhi to kolkata past midnight i. E., 2:30 am, when we boarded the flight, my father went to the washroom to vomit just because he wanted to avoid any inconvenience during the journey as he was feeling bit unwell and doing that helps him every single time. I repeat there wasn't anything serious going on if it were, we are smart enough and have brains to not board the flight.
But thanks to your crew and in-charge flight attendant, they, for their own reasons (Which i still do not understand) did not let us in the flight at all. They made us leave without any proper reason. I mean what kind of behavior and professionalism is that? I have been flying with this airline since the longest time i remember and sometimes people do have problems or feel the need to use the washroom for whatsoever needs they have to and in the name of ensuring a safe journey, you people have no clue how much trouble you have caused to us.
And as much as you are concerned for our well-being and safe travel, we were 5, five people travelling and we know under what conditions it is safe for us to fly. Nobody is a child here. We are all adults.
Having done that, the airline does not even has the policy to refund the amount of the transaction which is a whooping amount of above 52, 000 or provide any concession or even 'consider' for the next booking.
You people write slogans about how much easy you make flying with you and how affordable it is, so much hassle-free and all that but let me break the bubble you people live in, you actually treat the passengers awfully.
I am really really displeased and disheartened with the experience and the harrasment which me and my family had to go through because of some over-intelligent airline people.
I'll make sure to go to the ends of this matter and make the most of your flyers reject jet airways for their next travel.

-thank you for the kind service.
Hoping to fly with jet airways very soon.