Jet Airways — airlines taking passengers for granted

Address:

Mumbai City, Maharashtra, 400068

I was travelling with jetairways 9w564. Pnr # pbqmtz vishal ujainia the flight was delayed by more than 2hours consumers not provided any information on why the flight was delayed until aggressive questioning was done and there seems to neo compensation to the passengers for such long unreasonable delays boarding started at 20.30 approximately. The airlines was aware of its connecting flight not arriving on time and still asked passengers to board the flight. No information passed on to the passengers as to why the flight was held up for about 1hour upon repeated questions finally announcement was made they are waiting for connecting flight passengers. Now after all the passengers boarded the flight was still not taking off and after repeated complaints from various passengers still there was no clarity on why the flight was still not ready to take off.. At the end the announcement was made after some aggressive questioning that due to atc, operational reasons and connecting flight issue the flight was delayed by more than 2 hours. The airlines is taking passengers for granted and needs to be punished for such bad behaviour and no communication to passengers. There was nothing being served to passengers by the airlines themselves only after very aggressive questioning in last 15 min. The crew started to provide juice to the passengers. This is a clear case of consumer rights negligence and airlines taking all passenger for granted. Serious action needs to be taken against the airlines. This flight9w564 and 9w 563 are repeatatively delayed flights and no action...