| Address: | 600001 |
| Website: | JET AIRWAYS |
I have booked in jet airways flight number 9w 2727 from chennai to madurai, on 05/06/2017, my pnr number is hpedkh
On 0506/2017, for departure time 09.35 am, i reached at 9.00 am due to heavy traffic. I rushed for chekin but jet staff asked me to go for scanning of bags and when i told my flight number, they told still time is there and i can scan the bags.
Within 5 - 10 minutes after scanning, when i reached the checkin counter, they told flight already departed.
Also never bothered to arrange for any alternative and very rude towards me telling to check anywhere else if i want to reach madurai.
I tried to contact jet senior staff - manager and she treated me still very bad and told to to get away and not to waste her time.
Finally i could manage t o reach madurai in next indigo flight and that was really good experience since they understood my position and offered me good discount.
I experienced cheating and rude behaviour from jet, whereas caring and understanding attitude from indigo.
When i shared this info with my friends, many of them informed me they also have similar experience with jet
And advised me to avoid jet airways in future.
I believe they are right.
Because chennai staff which i have seen on 5th morning at 9.00 am are going to dump jet airways soon an other airways are going to utilise this rude behaviour.
Take care if possible...
Kumaresan ramaswamy
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