Jet Airways — behaviour of airport staff of guwahati

 
1 Review
 Dhedhen on Oct 12, 2018
I was supposed to fly today from guwahati to bagdogra by 9w 136. Due to bad traffic i reached airport just 45 minutes before time and requested the counter people to issue me boarding saying that i am bagdogra passenger but they didnt even bother to help me get boarding instead they asked me to wait. After some time 10 minutes they simply refused as i am late. Inspite of repeated request they simpky refused even the floor /duty manager refused to help me. My entry time and time reaching counter can be check on cctv. Is it my fault that the ladies at the counter delays to issue me boarding pass beside the fact that i had reached the counter on time. This horrendous attitude of ground staff seems so unlike jet airways which used to be my most preferred airline. I would like to request you to redress the loss caused to me both financially and loss of an entire day at the earliest failing which will leave me with no choice but to take suitable legal action against your esteemed institution. Hoping for an early reply/action

Complaint Status


[Oct 12, 2018] Jet Airways customer support has been notified about the posted complaint.
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    Siroya Centre, Sahar Airport Road, Andheri, Maharashtra, India - 400099
    Jet Airways - behaviour of airport staff of guwahati