Jet Airways — Below par services

Sir, I and my wife flew from Abu Dhabi to Chennai on Friday, 13th March.I had a series of experiences which I thought I will share with Jet Airways so that it does not happen to me or any of your customers.I flew by flight 9W 525. The flight was delayed by more than 45 minutes at Abu Dhabi before take off. At the boarding gate my hand luggage was taken after a unpolite behaviour of the staff involved?Initially he started the discussion by saying that he HAS to take my baggage.When I said it was hardly 5 kgs and fully conforming to the size restrictions, he said the aircraft was small and hence has to take it.As I had my BP medicines and important documents, I asked the bag to be let in.He then said "either you go or your bag goes".I was shocked by this ultimatum and was fully geared to stand my ground but considering the long queue behind me, I left my baggage at the gate while by now the staff was willing to let me take it in. We had confirmed veg food at the time of booking.Our tray was served with sweet, salad, yoghurt and water and the hostess said she would get back.After about 10 minutes, she came with the main course container. We did not get the bread to go with the side dish, I again reminded the hostess that bread is not served.She promised to get back again but she did not come back nor say that there is no bread or chappathi available. At the end of this so called meal, coffee, tea was not served and when I asked for it, was served tea that was at room temperature. Finally during landing announcement the chief steward said"we will be landing at the Kamaraj Domestic terminal.WewerE confused and asked our relatives to come to the domestic side of the airport.However we landed at the international terminal and exited as normal and we spent quite some time and confusion before we got our car to exit the airport. You will agree that the above experience, that too all of them during the same flight is bit too much to be pleasant. Kindly review the issues raised and do your best to correct to prevent reoccurance so that I can enjoy my next flight with Jet Airways. Considering the highly competitive environment in which you are operating, I am sure you will take my experience seriously. May I expect your response as soon as you have checked out. Wishing the best for your airlines. Sundararajan Raghavan (also a Jet frequent flyer)