Jet Airways — breaking of locks of booked baggage by Jet Airways field staff

Dusmanta Sahoo

from Bengaluru, Karnataka

Address:

Jaipur, Rajasthan

I D Sahoo had travelled to Goa from Jaipur on 21.03.2015 vide JET AIRWAYS PNR No. OAIZZF. I booked my two baggage at Jaipur Airport with booking No. 0705 S2901791 (PNR: XXGORP). As usual after reaching Goa, we collected our baggage with good faith and after reachinf Hotel Marriot, Goa, we found that the lock of our two baggage are break open and our articles are fully disturbed by miscrant(s). It shocked us, because it happened with us for the first time. Please verify the facts from CC TV footage that whether the baggage are break opened at Jaipur Airport or Mumbai Airport. Please intimate me within a week time. Otherwise I will forced to flash the incident with social sites.

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Comments

Mohammed M

Please send emails with issues you have faced to Jet Airways Chairman Naresh Goyal at [protected]@jetairways.com, Senior VP Guest Experience and Guest Relation Sonu Kripalani at [protected]@jetairways.com and Dy General Manager - Guest Experience Narendra Mansukhani at [protected]@jetairways.com and request to speak specifically with Senior VP Guest Experience and Guest Relation Sonu Kripalani.

This will be the only way to address the issues to the Top Senior Management for their notice and actions regarding the issues we are facing with Jet Airways.