Jet Airways — Broken baggage /missing product | |||
Hello, I travelled from Colombo International Airport to Mumbai airport on 29th March 2016, flight no. 9W 251, passenger name Ajay Jayantilal Shah departure time 21:35pm. I was really disappointed with the baggage service . My precious stone (white sapphire) purchased from Srilanka is missing from the bag, the bag lock was broken and it was marked cross. The stone is worth $340. This is such a huge loss to me . I trusted jet airways and srilankan tourism for my and my luggage safety and in return I get this. I need a strong action against this loss and need a 100%compensation for the same . Strict action and immediate response should be taken I am attaching bag, flight and product details in the same. Ajay J Shah [protected] Was this information helpful? | |||
Jet Airways customer support has been notified about the posted complaint. | |||
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