Jet Airways — Broken baggage /missing product

Address:Valsad, Gujarat, 396191

Hello,

I travelled from Colombo International Airport to Mumbai airport on 29th March 2016, flight no. 9W 251, passenger name Ajay Jayantilal Shah departure time 21:35pm.

I was really disappointed with the baggage service . My precious stone (white sapphire) purchased from Srilanka is missing from the bag, the bag lock was broken and it was marked cross.
The stone is worth $340. This is such a huge loss to me .

I trusted jet airways and srilankan tourism for my and my luggage safety and in return I get this.

I need a strong action against this loss and need a 100%compensation for the same .
Strict action and immediate response should be taken

I am attaching bag, flight and product details in the same.

Ajay J Shah
[protected]
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