[Resolved]  Jet Airways — Canceled flight, very poor customer service

Address:

Chandigarh, Punjab

I purchased Jet Airways ticket from London to Chandigarh via Delhi. PNR: NSASAU. I traveled from London to Delhi on January 31, 2014. I checked in my bag for the flight to Chandiagrh but after some time was told that the flight has been cancelled. No body from Jet Airways took care to inform me or just make any arrangements for my stay in Delhi or onward travel. I was told to go myself to Chandigarh. On my was back on Feb 10, 2014 it was a same story, I had to travel on my own to Delhi and take the flight to London. Jet airways customer service said I will get a refund for the Delhi Chandigarh sector and my travel costs. After a long wait of about 2 moths Jet Airways sent me a cheque of £5.40 as refund!!! I paid £520 for this ticket. Is this kind of a joke??? I need to know how this refund was calculated and I should receive a suitable refund and compensation for such a lot of confusion, humiliation and harassment